Dialog Call Packages in Sri Lanka

In this article, we will explore the various Dialog call packages available for Sri Lankan customers, providing an deep look at the features, pricing, and benefits of each package. Also provide Step by Step activation guide. We will also provide answers to frequently asked questions, and give you references to helpful resources to enhance your understanding of the packages offered by Dialog Axiata.

Dialog Axiata, one of the leading telecommunication service providers in Sri Lanka, has long been at the forefront of offering high-quality mobile services across the island. As part of its service offerings, Dialog provides a wide range of call packages designed to cater to the diverse needs of its customers. These packages allow users to enjoy affordable, flexible, and convenient options for making local, international, and data-based calls.

Types of Dialog Call Packages

1. Prepaid Call Packages

Dialog’s prepaid packages offer flexibility and convenience, enabling users to pay for their usage in advance. Prepaid users enjoy several benefits, including no contracts, no credit checks, and the ability to control spending. Dialog’s prepaid plans come with various options based on talk time, data usage, and international calling minutes.

a) Dialog Hourly Call Packages

For customers who only need a limited amount of call time but want to benefit from affordable rates, Dialog’s hourly call packages are an ideal choice. These packages usually offer a certain number of minutes for a fixed price, valid for one hour. They are great for short calls, allowing users to connect with friends and family without incurring high costs.

  • Hourly Packages: Depending on the promotional period, Dialog may offer hourly call packages that can start from as low as Rs. 10. These packages may offer users 20-30 minutes of talk time within an hour at a reduced rate.
  • Validity: Typically, these packages are valid for one hour after activation.

b) Dialog Daily Call Packages

The daily call package is another popular option, designed for users who wish to make frequent calls within a single day. This option is convenient for those who don’t want to commit to a monthly plan but need more talk time compared to hourly packages.

  • Daily Plans: Dialog offers daily packages ranging from Rs. 30 to Rs. 50, providing up to 100 minutes of local calling.
  • Validity: These packages are valid for 24 hours from activation.

c) Dialog Weekly and Monthly Call Packages

For regular users, Dialog also offers weekly and monthly call packages. These plans provide a larger number of minutes for a specific period and can help users save on call costs.

  • Weekly Call Packages: These plans can start at Rs. 150 and offer up to 500 minutes of local calls.
  • Monthly Call Packages: Monthly packages are ideal for users who make consistent calls over a longer period. These packages can start at Rs. 300 and provide a large number of talk time minutes, with validity for one month.

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2. Postpaid Call Packages

For those who prefer a contract-based plan with billing done at the end of the month, Dialog also offers postpaid plans. These packages provide users with consistent pricing based on usage levels, and customers are billed based on the number of calls and data consumed during the month.

a) Postpaid Voice Plans

Dialog’s postpaid voice plans are available in different price tiers, starting from Rs. 500 per month. These plans typically include a set number of call minutes to local numbers, along with additional benefits like data and SMS.

  • Voice-Only Plans: These plans may offer up to 1000 minutes for local calls.
  • Combination Plans: Some plans combine voice calls with data, allowing customers to enjoy a balanced usage of both voice and internet services.

b) Postpaid Family Plans

Dialog’s postpaid family plans allow users to share their allocated call minutes, data, and other resources among multiple family members. This can be a cost-effective option for households with several mobile users.

3. International Call Packages

Sri Lankans who regularly make international calls benefit from Dialog’s international call packages. These packages provide discounted rates for calling a wide range of countries, making them ideal for those with loved ones abroad.

a) International Call Bundles

Dialog offers international call bundles for different regions of the world, such as:

  • Asia Call Bundle: Offers discounted rates for calls to countries in Asia.
  • Europe Call Bundle: Offers low rates for calling European nations.
  • Middle East Call Bundle: Special rates for calling Middle Eastern countries.

b) International Tariffs

Dialog’s international tariffs are also competitive, with rates that vary depending on the country you are calling. International call packages come with pre-activated options, ensuring that customers are charged at the discounted rates.

4. Combo Packs (Voice & Data)

Dialog has introduced combo packs that offer users both voice calls and data services. These packages provide flexibility for users who need both voice services and data for browsing, social media, and other activities.

  • Combo Packs: These plans can start from as low as Rs. 150, offering both a set number of voice minutes and a certain amount of data (such as 1GB or 2GB).
  • Validity: Combo packs are available on daily, weekly, or monthly bases.

5. Dialog Unlimited Plans

Dialog has also introduced “unlimited” plans for customers who wish to make unlimited local calls for a specific period. These packages come with a fixed monthly charge and offer unlimited calls to any local number within Sri Lanka.

  • Unlimited Voice Plans: Ideal for heavy callers, these plans come at a premium but offer the freedom to make unlimited calls.
  • Unlimited Combo Plans: These plans also include unlimited calls, along with generous data allowances for heavy internet users.

Features and Benefits of Dialog Call Packages

  1. Affordability: Dialog’s call packages are competitively priced, with options available for every budget. Whether you are a light user or someone who makes frequent calls, Dialog offers plans that suit different needs.
  2. Convenience: Both prepaid and postpaid customers can activate packages easily via SMS, USSD codes, or the Dialog self-care app. Users can also check their remaining balance and talk time with ease.
  3. Customization: Many Dialog call packages allow you to customize the plan to suit your usage habits, with options to add more minutes, data, or international calling minutes.
  4. Nationwide Coverage: Dialog boasts one of the largest mobile networks in Sri Lanka, ensuring that customers can enjoy their packages with consistent coverage and excellent call quality.
  5. International Calling: Dialog offers competitive rates for international calls, making it easy for Sri Lankans to stay connected with their family and friends around the world.

How to Activate Dialog Call Packages

Activating Dialog call packages is a straightforward process. Here’s how you can activate some of the most popular packages:

  1. For Prepaid Customers:
    • Dial the relevant USSD code to activate a specific package.
    • Alternatively, you can send an SMS to the number provided for the package activation.
  2. For Postpaid Customers:
    • Activation for postpaid plans is generally done through the Dialog Self-Care app or by calling Dialog customer service.
  3. For International Call Packages:
    • Simply dial the USSD code or SMS keyword to activate your international calling bundle.

Frequently Asked Questions (FAQs)

1. How do I check my remaining talk time for my Dialog call package?

You can check your remaining talk time by dialing the relevant USSD code or by using the Dialog Self-Care app. You can also check your balance via SMS.

2. Can I use my Dialog call package to call international numbers?

Yes, Dialog offers international call packages with discounted rates for various regions around the world. You can activate these packages to enjoy lower rates on international calls.

3. How do I switch between different Dialog call packages?

Switching between different packages is easy. You can either dial the relevant USSD code or use the Dialog app to change your plan. Some changes may require you to deactivate your current package first.

4. Can I combine multiple Dialog call packages?

In most cases, Dialog allows users to activate multiple packages at the same time, such as combining a voice plan with a data package. However, check the terms and conditions for each plan to ensure compatibility.

Conclusion

Dialog Axiata offers a comprehensive range of call packages to suit the diverse needs of Sri Lankan customers. From affordable prepaid options to more flexible postpaid plans, and from local calling bundles to international calling packages, there is a solution for everyone. Dialog’s focus on providing competitive pricing, excellent service quality, and a range of package options has made it one of Sri Lanka’s most popular telecommunications providers.

For further details on current plans and promotions, customers can visit Dialog’s official website or use the Dialog app.


References:

  1. Dialog Axiata Official Website
  2. Dialog Sri Lanka – Customer Service and Support
  3. Dialog Self-Care App – Download Information
  4. Dialog Call Packages – Sri Lanka
  5. MyDialog on the App Store

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