Clearance Support Agent

About the job

  • Facilitate shipment clearance process, liaising with internal stakeholders and external officials.
  • Support customer queries and provide the information and guidance needed

for the clearance process.

  • Liaise with relevant regulators on problems relating to duties and shipments.
  • Comply with the regulatory policies & Procedures.
  • Maintain records of the clearance process and update customers from time to time with necessary information and requirements.
  • Should be a holder of CHA Certification
  • GCE Ordinary Level
  • Fully conversant in MS Office packages (Word, Excel, PowerPoint)
  • Communication Skills both spoken & Written
  • A “Can do” spirit
  • Excellence Customer Facing skills (Internal & External)
  • A Self Starter
  • A Team player

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