Job Title: Guest Housekeeping Supervisor

Company: Avani Hotels and Resorts

Location: Kalutara, Sri Lanka

Salary: LKR 75,000 – 150,000 per month

Company Description:

Nestled along Sri Lanka’s picturesque southern coast, Avani Kalutara Resort offers the perfect tropical getaway. Here, guests can laze on a palm-fringed beach, immerse themselves in colonial charm seamlessly blended with contemporary design, and experience genuine Sri Lankan hospitality. Evenings drift into sunset cocktails and feasts of local flavors by the sea. Avani Kalutara Resort is an ideal destination for fun, romance, and adventure, offering a sanctuary away from the fads and fuss of everyday life.

Job Description:

As a Guest Housekeeping Supervisor at Avani Kalutara Resort, you will assist the Executive Housekeeper and Housekeeping Executive in ensuring the smooth operation of the housekeeping department. Your role will involve assigning daily duties to the team and inspecting their work to ensure adherence to the highest standards of cleanliness. You will oversee the development of your team to ensure the delivery of exceptional customer experiences.

Key Responsibilities:

1. Daily Operations Management:
   • Assist in the coordination and supervision of the housekeeping department’s daily operations.
   • Assign daily duties to housekeeping staff, ensuring that all tasks are completed efficiently and to the highest standards.
   • Inspect rooms and public areas after cleaning to ensure they meet Avani’s quality standards.
2. Team Supervision and Development:
   • Provide guidance and support to the housekeeping team, fostering a positive work environment.
   • Conduct regular training sessions to ensure staff are knowledgeable about cleaning techniques, safety procedures, and customer service standards.
   • Monitor staff performance, provide constructive feedback, and conduct performance appraisals.
3. Customer Experience:
   • Ensure that all guest rooms and public areas are maintained to the highest standards of cleanliness and comfort.
   • Address and resolve any guest complaints or concerns regarding housekeeping services promptly and professionally.
   • Work closely with other departments to ensure a seamless guest experience.
4. Quality Control:
   • Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness and compliance with standards.
   • Implement and maintain effective cleaning schedules and checklists.
   • Ensure that all housekeeping equipment is properly maintained and used safely.
5. Inventory and Supplies Management:
   • Monitor and manage inventory levels of cleaning supplies, linens, and guest amenities.
   • Coordinate with the procurement team to order supplies as needed, ensuring cost-effective purchasing.
   • Maintain accurate records of inventory usage and ensure proper storage of supplies.
6. Health and Safety Compliance:
   • Ensure that all housekeeping staff adhere to health and safety regulations and hotel policies.
   • Conduct regular safety training sessions and drills.
   • Maintain a safe and sanitary work environment for staff and guests.

Qualifications:

• Experience:
  • At least five years of experience in hotel housekeeping operations.
  • Proven supervisory experience, with the ability to manage and motivate a team effectively.
• Skills:
  • Effective supervisory and leadership skills.
  • Strong interpersonal and communication skills.
  • Proficiency in English communication.
  • Keen eye for detail and commitment to maintaining high standards of cleanliness.
• Attributes:
  • Ability to work independently and as part of a team.
  • High level of organization and time management skills.
  • Positive attitude and professional demeanor.

Additional Information:

• Work Environment: Avani Kalutara Resort offers a dynamic and collaborative work environment where employees are encouraged to develop their skills and contribute to the resort’s success. Our team is dedicated to providing exceptional service and maintaining high standards of hospitality.
• Training: Comprehensive training will be provided to ensure you are fully equipped to perform your duties effectively. You will have the opportunity to learn from experienced professionals and gain hands-on experience in housekeeping operations.
• Career Development: Avani Hotels and Resorts is committed to the professional growth of our employees. As a Guest Housekeeping Supervisor, you will have opportunities for advancement within the company and the chance to expand your skills and expertise.

Benefits:

• Competitive salary ranging from LKR 75,000 to 150,000 per month.
• Health and wellness benefits.
• Opportunities for professional development and career advancement.
• A supportive and inclusive work environment.
• Employee recognition programs and performance incentives.

Application Process:

Interested candidates are invited to submit their resume and cover letter to [insert application URL or email address]. Please include “Guest Housekeeping Supervisor Application – Avani Kalutara Resort” in the subject line. Applications will be reviewed on a rolling basis, and early applications are encouraged.

About Avani Hotels and Resorts:

Avani Hotels and Resorts is committed to providing exceptional hospitality experiences in beautiful locations around the world. With a focus on creating memorable stays for our guests, we offer a blend of contemporary design, authentic local experiences, and genuine service. Join our team and be part of a brand that values creativity, innovation, and excellence.

Why Join Avani Kalutara Resort:

At Avani Kalutara Resort, we believe in fostering a culture of innovation, collaboration, and continuous improvement. Our team of dedicated professionals is passionate about delivering exceptional service and creating lasting memories for our guests. We value diversity and inclusivity and strive to create an environment where everyone can thrive and contribute to their fullest potential. Join us and be part of a team that is dedicated to excellence in hospitality.

Equal Opportunity Employer:

Avani Hotels and Resorts is an equal opportunity employer. We welcome applications from all qualified individuals, regardless of race, gender, disability, or any other legally protected status. If you need accommodation for any part of the employment application process due to a disability, please contact us at [insert contact email].

Join Us:

Apply now to become a part of Avani Kalutara Resort and contribute to our mission of providing world-class hospitality. Be a part of a team that values your contributions and supports your professional journey.