Data Analyst Customer Value – Sri Lanka

About the job

We seek a highly skilled and experienced Data Analyst Customer Value to join our dynamic team in the Australian broadband industry. You will be crucial in analysing large consumer datasets, identifying trends, and providing actionable insights to support strategic decision-making. Additionally, you will utilise your expertise in Power BI to develop visually compelling dashboards and reports that effectively communicate complex data to stakeholders.

Our Colombo office is located in CBD Business Centre, Colombo-1 with AEST working hours.

What will you do?

Data Analysis:

• Collect, clean, and analyse large datasets to identify patterns, trends, and anomalies. Apply statistical techniques and data mining methods to extract meaningful insights from complex data.

• Conduct in-depth data investigations to address business challenges and provide recommendations.

• Utilise Power BI and other data visualisation tools to design and develop interactive dashboards and reports.

• Collaborate with stakeholders to understand their reporting requirements and translate them into effective visualisations.

• Create visually appealing and intuitive reports communicating key metrics and trends.

Data Modelling and Querying:

• Design and develop data models using SQL or query languages to extract, transform, and load data from various sources.

• Optimise data models for efficient querying and performance.

• Collaborate with the data engineering team to ensure data integrity and consistency.

Data Governance and Quality:

• Implement data governance processes and standards to ensure data accuracy and consistency.

• Identify and resolve data quality issues by conducting data profiling and validation.

• Work closely with cross-functional teams to establish data governance best practices.

Insights and Recommendations:

• Collaborate with Consumer Segment stakeholders to understand their analytical needs and provide actionable insights.

• Communicate complex findings clearly and concisely to both technical and non-technical audiences.

• Stay up-to-date with industry trends and emerging technologies to identify opportunities for data-driven innovation.

Here’s what you’ll need:

• Bachelor’s degree in Computer Science, Statistics, Mathematics, or a related field. A master’s degree is preferred.

• Proven experience as a Data Analyst in the Telecommunication / Broadband / B2C industry or a related field.

• Advanced knowledge of PowerBI (including DAX, Power Query, dashboard development and data visualisation)

• Advanced knowledge of SQL (writing/debugging /optimisation)

• Solid understanding of statistical analysis techniques and data mining methods.

• Proficiency in programming languages such as Python or R is a plus.

• Strong analytical thinking and problem-solving skills.

• Excellent communication and presentation skills.

• Ability to work collaboratively in a cross-functional team environment.

• Detail-oriented with a strong commitment to data accuracy and quality.

What can we do for you?

As we grow and evolve, we want you to as well.

We’re progressive.We understand that life exists outside of work which is why we have a flexible approach to the way we work.

We’re innovators.Innovation is part of our identity, which is why we celebrate the uniqueness of yours.

We’re easy-going.We pride ourselves on creating a fun, casual and relaxed environment. Ditch the corporate attire if you want to – embrace it if that’s your thing. What matters most is that you’re comfortable when you come to work.

We welcome diversity.We encourage and seek out diversity of backgrounds and opinions, because we know differences challenge us and help us grow.

We give back.In addition to annual and sick leave, we give you the opportunity to spend some paid time away from work doing something meaningful with five personal development days per year. You can use these to help out in the school tuckshop, attend training for your own personal development, or lend a hand to a meaningful charity if you would like to.

We stand by our product.We’re confident we have the best connectivity product on the market so we offer our employees free connection to our home broadband service.

We take care of our people.We provide market-competitive compensation, a collaborative workspace in the center of Colombo, and a range of perks and benefits, including insurance, mental health services and personal and leadership development. We put forth a lot of effort at work and when it comes to having fun, we do the same.

You have the chance to join the opportunity of a lifetime. What are you waiting for?