Professional Skills Trainer

About the job

Role Purpose:

To plan, develop, deliver and review high-quality written and interpersonal communication skills workshops and training sessions (face-to-face and online) that ensure client satisfaction and support the business and wider aims of Professional Skills in Sri Lanka.

Main accountabilities but not limited to the following:

Programme delivery

• Plan, prepare and deliver high quality professional training that meets the needs of different customer groups.
• Develop and/or use appropriate assessment methods to gather information on participants’ competency levels, before, during and after training and coaching sessions.
• Build excellent relationships with clients and programme participants to engage them in the learning experience and encourage them to choose British Council for their long-term skills development needs.
• Demonstrate expertise and confidence in the subject matter to enhance the credibility of the British Council’s Professional Skills and Adult Products offer.
• Use British Council’s Professional Skills methodology to create a learner-centred, interactive experience for programme participants.
• Relate all learning to participants’ workplace or other relevant contexts to ensure they are able to apply the techniques in real-life situations.
• Give useful constructive feedback on participants’ performance.

Programme planning and customisation.

• Undertake reading and research to enhance subject knowledge in the areas of focus for Professional Skills and Adult Products in Sri Lanka to ensure programmes stay current and relevant to the target audience.
• Carry out needs analysis with customers and potential customers to recommend programme content that best meets the needs of the target audience.
• Customise existing materials, including developing new content, methodology or case studies, to ensure they meet the needs of the target audience.
• Prepare effectively for programme delivery, including administrative tasks, to ensure participants experience a high-quality learning and development event.
• Produce internal/external course reports following the Professional Skills monitoring and evaluation processes identifying strengths and development opportunities.

Other

• Carry out specific assignments where needed (such as consultancy or project work) to augment the Professional Skills and Adult Products offer.
• Actively engage in professional development and performance management
• Any other duties necessary to support the business.

Role specific knowledge and experience:

Minimum/essential

• Relevant work experience, with a proven track record of delivering soft skills and business communication courses to clients from public and/or private sectors.
• Prior experience of working in a business function, especially in a leadership position (e.g. finance, sales and marketing, operations)
• Developing and/or delivering online and blended training programmes

Desirable

• Relevant master’s degree (e.g. MBA)
• Certificate-level teaching qualification (e.g., CELTA) or other recognised national training qualification (e.g. ACTA/ACLP)
• Qualification in developing or delivering blended programmes.

Role Specific Skills

• Course and Session Planning
• Understanding adults’ learners
• Subject Knowledge
• Facilitation Skills
• Learning Technologies

Further Information:

Vacancy – 1

Pay Band – 4/H

Contract Type – Indefinite contract – Local

Location – Colombo, Sri Lanka

Requirements –The British Council will sponsor visa for this position if required.

Closing Date – Monday, 18 September 2023.

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Equality , Diversity, and Inclusion (EDI) Statement

The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.

The British Council is committed to safeguarding children, young people and adults who we work with.

We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.

Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.

If you have any problems with your application please email askhr@britishcouncil.org

Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our ‘ASK HR’ email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.