About the job

Position Overview

We are seeking a dedicated and professional Security Manager to assist in managing the resort’s security operations, maintain high security standards, and ensure compliance with all Health and Safety regulations.

Responsibilities

• Be thoroughly familiar with the entire property, identifying areas requiring security attention.
• Maintain a comprehensive understanding of emergency procedures and ensure they are strictly followed.
• Respond to calls for assistance from Department Heads, supervisors, employees, or security personnel.
• Investigate reported crimes, injuries, or unusual incidents, and document all necessary reports.
• Keep the general manager informed of any noteworthy incidents, conditions, or issues that may affect operations.
• Consult the general manager when uncertain about appropriate actions or when encountering situations not covered by standard procedures.
• Be well-versed in policies and procedures related to fire, bomb threats, flooding, power failures, elevator emergencies, and more.
• Respond promptly to emergencies such as fires, thefts, or accidents.
• Ensure the safety and security of guests, employees, and hotel facilities at all times.
• Document all shift activities as directed.
• Conduct security rounds as assigned and perform any additional duties as requested.
• Maintain a professional appearance and uphold a positive public image.
• Provide helpful, courteous, and professional service to guests and employees.
• Adhere to personal hygiene and uniform standards.
• Be smart, friendly, firm, and maintain the highest standards of security at all times.
  
  

Qualifications

• 2-3 years of experience in a similar role, preferably in a luxury set up.
• First-Aid Level 1 Certification.
• Fire Fighting training.
• Computer literacy.
• Basic knowledge of Fire Panel/Alarm Systems.
• CCTV experience is essential.
• Excellent telephone etiquette.
• Fluent in English.