Client Manager – Dubai

Job Title: Client Manager

Experience: 2 – 5 Years

Job Location: Dubai, United Arab Emirates (UAE)

Nationality: Indian

Education: Bachelor of Commerce

Gender: Female

Job Description:

We are seeking a highly motivated and experienced Client Manager to join our team in Dubai, UAE. The ideal candidate will have a Bachelor’s degree in Commerce and possess 2-5 years of relevant experience in client management or a related field. As a Client Manager, you will be responsible for building and maintaining strong relationships with our clients, ensuring their needs are met and providing excellent customer service.

Responsibilities:

  • Serve as the main point of contact for assigned clients, addressing their inquiries and concerns promptly and professionally.
  • Develop and nurture relationships with clients to understand their business objectives and requirements.
  • Collaborate with internal teams to ensure timely and accurate delivery of products or services to clients.
  • Identify opportunities to upsell or cross-sell additional products or services to existing clients.
  • Monitor client satisfaction and take proactive measures to resolve any issues or complaints.
  • Prepare regular reports and presentations to update clients on the status of their accounts.
  • Stay updated on industry trends and market conditions to provide informed recommendations to clients.

Requirements:

  • Bachelor’s degree in Commerce or a related field.
  • 2-5 years of experience in client management, account management, or a similar role.
  • Strong communication and interpersonal skills, with the ability to build rapport and trust with clients.
  • Excellent organizational and time management abilities, with a keen attention to detail.
  • Proven track record of meeting or exceeding sales targets and client satisfaction metrics.
  • Proficiency in MS Office suite and CRM software.
  • Fluent in English; knowledge of additional languages is a plus.
  • Must be a female Indian national residing in Dubai, UAE.

Benefits:

  • Paid Leaves
  • Annual Bonus
  • Annual Leaves as per Labour Law
  • Visa sponsorship
  • Perks & Benefits as per Labour Law
  • Medical Insurance
  • Annual Air Ticket

If you meet the qualifications and are passionate about delivering exceptional client experiences, we encourage you to apply for this exciting opportunity.

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