Job Title: SAP Service Manager Consultant – Finance, Billing & Customer Services

Experience: 14 – 25 Years

Job Location: Dubai, United Arab Emirates (UAE)

Education:

• Bachelor’s in Computer Application
• Bachelor of Technology/Engineering
• Bachelor of Science
• Bachelor of Business Administration

Nationality: Any Nationality

Gender: Any

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Job Description:

Overview:

We are seeking a highly experienced SAP Service Manager Consultant with extensive expertise in Finance, Billing, and Customer Services to join our team in Dubai. The ideal candidate will have a robust background in managing and optimizing SAP solutions to enhance our financial and billing processes and customer service operations. This role demands a strategic thinker with exceptional leadership skills to drive innovation and efficiency in our SAP environment.

Key Responsibilities:

• SAP Implementation and Management:
• Lead the implementation and management of SAP modules related to Finance (FI), Billing (SD), and Customer Services (CS).
• Ensure seamless integration and functionality of SAP systems across various business units.
• Project Leadership:
• Oversee SAP projects from initiation to completion, ensuring they meet business requirements and are delivered on time and within budget.
• Coordinate with cross-functional teams, including IT, finance, and customer service departments.
• Process Optimization:
• Identify and implement best practices for finance, billing, and customer service processes using SAP solutions.
• Conduct regular system audits to ensure data accuracy and system efficiency.
• Stakeholder Management:
• Act as the primary liaison between stakeholders and the SAP project team.
• Provide regular updates to senior management and stakeholders on project progress and system performance.
• Training and Support:
• Develop and deliver training programs for end-users to enhance their understanding and usage of SAP systems.
• Provide ongoing support and troubleshooting to resolve SAP-related issues.
• Compliance and Security:
• Ensure all SAP operations comply with corporate policies, industry regulations, and security protocols.
• Implement and maintain robust security measures to protect sensitive financial and customer data.

Qualifications:

• Education:
• Bachelor’s in Computer Application, Bachelor of Technology/Engineering, Bachelor of Science, or Bachelor of Business Administration.
• Experience:
• 14 to 25 years of experience in SAP consulting with a focus on Finance, Billing, and Customer Services.
• Proven track record of successfully managing large-scale SAP projects.
• Technical Skills:
• In-depth knowledge of SAP FI, SD, and CS modules.
• Proficiency in SAP implementation methodologies and best practices.
• Soft Skills:
• Strong leadership and project management capabilities.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively with diverse teams.
• Problem-solving mindset with a focus on continuous improvement.

Additional Requirements:

• Willingness to relocate to Dubai, UAE.
• Flexibility to travel as needed for project requirements.

Join our dynamic team and play a critical role in transforming our financial and customer service operations through innovative SAP solutions. If you are a seasoned SAP professional with a passion for excellence and a drive for success, we invite you to apply for this exciting opportunity.

We look forward to welcoming a dedicated and expert SAP Service Manager Consultant to our team!